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Responsible Gaming

The Casino at Nemacolin believes in promoting responsible behavior among our customers. We recognize that, while a majority of our guests participate in gaming activities in a responsible and rational manner, there exist small percentages who do not. Compulsive
and underage gambling are serious issues that counteract our goal of providing an enjoyable entertainment experience for all.

As a company, we have educated ourselves on the issue of problem gaming and will continue to update our team on the most recent developments in the identification and response to compulsive and underage gambling. We adhere to industry standards and regulatory requirements. We also have dedicated space on our gaming floor where guests can easily receive information on responsible gaming via print materials. To discourage and limit underage gaming, we have empowered any team member to ask for identification from any suspected minor, and if the individual is underage, we immediately remove him or her from the casino floor.

We also have implemented a “self-restriction “program that allows guests to request not to receive direct marketing materials from
The Casino at Nemacolin and/or to be denied gaming credit privileges. Forms to request self-restriction are available by contacting the Rewards Club.

Warning Signs of Problem Gambling:

  • • Bragging about gambling, exaggerating wins and minimizing losses
  • • Gambling to escape
  • • Frequent unexplained absences from work or home
  • • Doing something illegal to get money for gambling
  • • Jeopardizing a significant relationship or job by gambling
  • • Preoccupied with gambling and unable to stop
  • • Restless and irritable when not gambling
  • • Borrowing money for gambling Lying to hide time spent gambling or unpaid debts
  • • Working up special occasions for gambling (canceling other plans)
  • • Gambling when there is a crisis

If you or someone you know answers yes to any of the provided questions, consider seeking professional help or advice by calling the National Problem Gambling Helpline at 1-800-GAMBLER

In Pennsylvania: Gambling Problem? Call 1-800-GAMBLER.

In Maryland:  Call 1-800-GAMBLER

For information on self-exclusion or enrollment/removal from the Pennsylvania Gaming control Board Self-Exlcusion list, visit here. Must be 21+ to enter the casino. Gambling problem? Call 1-800-GAMBLER

THE NATIONAL COUNCIL
ON PROBLEM GAMBLING

730 11th St, NW, Ste 601 Washington, DC 20001

202.547.9204

National Help Line — 1-800-GAMBLER

www.ncpgambling.org

GAMBLERS
ANONYMOUS

International Service Office

PO Box 17173
Los Angeles, Ca 90017

855.222.5542

www.gamblersanonymous.org

GAM-ANON
INTERNATIONAL

Services Office, Inc.

PO Box 307 Massapequa Park, NY 11762

718.352.1671

www.gam-anon.org

WEST VIRGINIA

800-GAMBLER (in WV)

800.522.470

www.1800gambler.net