The Casino at Nemacolin believes in promoting responsible behavior among our customers. We recognize that, while a majority of our guests participate in gaming activities in a responsible and rational manner, there exist small percentages who do not. Compulsive and underage gambling are serious issues that counteract our goal of providing an enjoyable entertainment experience for all.
Responsible Gaming
As a company, we have educated ourselves on the issue of problem gaming and will continue to update our team on the most recent developments in the identification and response to compulsive and underage gambling. We adhere to industry standards and regulatory requirements. We also have dedicated space on our gaming floor where guests can easily receive information on responsible gaming via print materials. To discourage and limit underage gaming, we have empowered any team member to ask for identification from any suspected minor, and if the individual is underage, we immediately remove him or her from the casino floor.
We also have implemented a “self-restriction “program that allows guests to request not to receive direct marketing materials from The Casino at Nemacolin and/or to be denied gaming credit privileges. Forms to request self-restriction are available by contacting the Rewards Club.
Warning Signs of Problem Gambling:
- • Bragging about gambling, exaggerating wins and minimizing losses
- • Gambling to escape
- • Frequent unexplained absences from work or home
- • Doing something illegal to get money for gambling
- • Jeopardizing a significant relationship or job by gambling
- • Preoccupied with gambling and unable to stop
- • Restless and irritable when not gambling
- • Borrowing money for gambling Lying to hide time spent gambling or unpaid debts
- • Working up special occasions for gambling (canceling other plans)
- • Gambling when there is a crisis
If you or someone you know answers yes to any of the provided questions, consider seeking professional help or advice by calling the National Problem Gambling Helpline at 1-800-GAMBLER
In Pennsylvania: Gambling Problem? Call 1-800-GAMBLER.
In Maryland: Call 1-800-GAMBLER
For information on self-exclusion or enrollment/removal from the Pennsylvania Gaming control Board Self-Exlcusion list, visit here. Must be 21+ to enter the casino. Gambling problem? Call 1-800-GAMBLER
THE NATIONAL COUNCIL ON PROBLEM GAMBLING
730 11th St, NW, Ste 601 Washington, DC 20001
202.547.9204
National Help Line — 1-800-GAMBLER
www.ncpgambling.org
GAMBLERS ANONYMOUS
International Service Office
PO Box 17173 Los Angeles, Ca 90017
855.222.5542
www.gamblersanonymous.org
GAM-ANON INTERNATIONAL
Services Office, Inc.
PO Box 307 Massapequa Park, NY 11762
718.352.1671
www.gam-anon.org
INTERNATIONAL CENTER FOR RESPONSIBLE GAMING
AMERICAN GAMING ASSOCIATION
PENNSYLVANIA
1-800-GAMBLER
OHIO
800.589.9966
WEST VIRGINIA
800-GAMBLER (in WV)
800.522.470
www.1800gambler.net
MARYLAND
1-800-GAMBLER