Responsible Gaming

The Casino at Nemacolin believes in promoting responsible behavior among our customers. We recognize that, while a majority of our guests participate in gaming activities in a responsible and rational manner, there exist small percentages who do not. Compulsive and underage gambling are serious issues that counteract our goal of providing an enjoyable entertainment experience for all.

As a company, we have educated ourselves on the issue of problem gaming and will continue to update our team on the most recent developments in the identification and response to compulsive and underage gambling. We adhere to industry standards and regulatory requirements. We also have dedicated space on our gaming floor where guests can easily receive information on responsible gaming via print materials. To discourage and limit underage gaming, we have empowered any team member to ask for identification from any suspected minor, and if the individual is underage, we immediately remove him or her from the casino floor.

We also have implemented a “self-restriction “program that allows guests to request not to receive direct marketing materials from The Casino at Nemacolin and/or to be denied gaming credit privileges. Forms to request self-restriction are available by contacting the Rewards Club.

Warning Signs of Problem Gambling:

Gambled longer than you had planned?
Gambled until your last dollar was gone?
Thoughts of gambling cause you to lose sleep?
Used your income or savings to gamble while letting bills go unpaid?
Made repeated, unsuccessful attempts to stop gambling? Considered breaking the law or broken the law to finance your gambling?
Borrowed money to finance your gambling?
Felt depressed or suicidal because of your gambling losses?
Felt remorseful after gambling?
Gambled to get money to meet your financial obligations?

If you or someone you know answers yes to any of the provided questions, consider seeking professional help or advice by calling the National Problem Gambling Helpline at 1-800-GAMBLER

For information on self-exclusion or enrollment/removal from the Pennsylvania Gaming control Board Self-Exlcusion list, visit here. Must be 21+ to enter the casino. Gambling problem? Call 1-800-GAMBLER